Product Fixes - PF1057

Release Date: 2006/04/26

Affected Model(s): LVDAM^®-EMS 3.0 and later versions

Affected Product(s): 9062-1X

Brief Description of the Problem:

LVDAM^®-EMS 3.0 displays twice the voltage that is input to the Data Acquisition Interface, Lab-Volt Model 9062-1X.

Full Description of the Problem:

The problem occurs when a Data Acquisition Interface, Model 9062-1X, from the first productions is used with a version of LVDAM^®-EMS that is higher than 2.1r2. The problem is due to the fact that the Data Acquisition Interfaces from the first productions do not provide LVDAM^®-EMS with the information about the variant of the unit (120/208 V - 60 Hz or 220/380 V - 50 Hz). This causes LVDAM^®-EMS to "see" all units as 220/380 V - 50 Hz variants and explains why the displayed voltage is twice the actual value.

How to Fix:

A minor modification is required in the Data Acquisition Interface, Model 9062-1X, to fix the problem. Please, download the following pdf file which contains a detailed step-by-step procedure that explains how to modify the Data Acquisition Interface.

File(s) to Download (name / version / size):

PF1057.pdf (389 kB)